You can probably guess I went with Verizon and got a new phone and a 2 year chain contract. Want to give your 2 cents? Leave a comment below or submit a more thorough review to reviews cellphonebattles. Since Sprint and Verizon are both CDMA networks and share towers, I? You people might be the only ones ever to have a good experience with Verizon? Look up some cases online. Maybe you guys didn? Personally, I have Verizon and have had terrible experience with their customer service AFTER signing up.
Try giving their Customer Service number a try when your bill isn? Who cares if they are working for commission? If that makes the customer service better then so be it. Verizon LIED to me when I wanted to increase my minutes. The phone rep said that if I increaed my minutes it wouldn? That two years is almost over and I? Verizon nickle and dimes ya on everything. And Verizon phones use BREW not JAVA for apps so I can?
I can only use Verizon apps that they charge for. Verizon is ugh horrible. Pretty much everything said above is true. I really have only one comment, which is that i do have an iPhone and all the features are great while everything is covered in one bill, BUT my reception and service on the sucker is terrible. I get 5 bars in places i will never need it and no service in places i am desperate.
I bought this phone to obtain awesome features, but only the camera has been reliable. The service with them is crap! They will cut off ur service for Roaming to long!! Business laptop owners look to the 3g service its by far better than verizon hands down, although sprints isn? For me att is taking over. I have Verizon for 3 phones and I now despise Verizon. They do have better service than ATT where I live but its not worth it.
I have had Verizon now for a little over three years and no kidding in the past year my bills vary and have not been the same like they should be.
We dont use any fancy features, just call and text and one month my bill goes from to Try reasoning with VZW about it and get nowhere. When I called to ask if we can terminate the service because our two years were up I was asked why was I terminating it. I answered because I get overcharged for minutes that I don? I was told to? The phones r ALL the same, they have no? Plus if you want to switch phones you gotta wait till you two year contract expires because there are no SIM cards and you can?
When you get Verizon you are pretty much screwed for two years and you will get charged for everything. ATT is better, more flexible and has awesome phones. Create an online account and you can back up your contacts online for FREE and transfer them to ANY phone for FREE. Wow people, why lie?
I had Verizon for 2 years and i recently switched to ATT. I switched because verizon nickel and dimes you for everything. Customer service has been pretty good with them over the 2 years, although I would say I had to call in at least 10 times wondering why my bills is much different without changes in usage. They have mostly always taken care of me, but They cripple their PDA devices.
While some on you may use phones like the Voyager and stuff like that, I use blackberries and other smartphones. On these devices, you have to pay more to use extra features like GPS in which VZW disables and you would have to use VZ navigator which is not free for Blackberrie that?
I mean I am already paying On Att I pay 30 bucks for blackberry service and the GPS is unlocked. It just seems like for anything I wanted to do, it would cost and extra 10 bucks per month for 2 lines to do it. It got too frustrating. Now I switched and coverage is about the same in my area, I have a plan with unlimited feature that include some of the stuff that would have costed an extra 30 bucks more a month with VZW.
So for now, ATT works best for myself?.
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Their coverage map for my area gives me the same number of bars I already get. Their excuse for the price difference is that theirs is the best coverage and service in the country and they do not have to compete with the other companies in terms of price.
I have had a great experience in the APPLE Store in Towson, Md. It was really packed with customers and I thought it was going to be a disaster but they had lots of employees and got to me within 5 minutes. Use the Internet on it everyday and write lots of e-mails from it too! I went to the APPLE Store and bought the MOBILE ME plan that I added and all I can say is I have no complaints. Additional information about i-Phone.
I use i-Phone a lot. Maybe more than the average person. All day I use the Internet and e-mail. I love my i-Phone so much so the fact that you cannot download from some Internet sites if you are using the Safari browser is fine with me because I like the Safari browser also.
I just recalled the name I was trying to think of and that name is SPLASH PLAYER. Does not work with i-Phone. So if you want to download using SPLASH PLAYER, then the i-Phone is not for you.
I was disappointed at first but got over it. I called Apple Tech Support and was told they are working on it. I like i-Phone regardless of not being able to use SPLASH PLAYER with it. Everything else is A-OKAY! Numerous drops, no 3G even though I live in a 3G area. I would never have switched if work didnt force the change. Had Verizon for 7 years with no problems. I phone is the best phone on the market I just recently swithched from Verizon to ATT.
I phone is truly amazing. ATT service availablity SUCKS!!! I am in the process of going back to VERIZON. So many dropped calls I phone HAS NO GPS!!! DO NOT DO IT!! Verizon credited me back my cancelation fee and I have 30 days to return the i phone. And u can use verizon phones like modems.
My husband just switched our verizon wireless service to ATT, which he works for, we had verizon for 9 years, no problems always helpful and polite, we have 4 separate cell numbers, switching has so far been a mistake 3 days out, my husband and I both got 2 free cells online and we were told we would have to go in store for the 2 iphones are kids wanted, they did a credit check online and we were informed no deposit required and then my husband went in the store and purchased the 2 iphones of which he activated in the store, setting my phone up I see I have a bill, what?
I am so mad at my husband the service in the phone mart sucks, you just stand around like a dumb ass, which I already feel like for switching, very unprofessional, trying to explain the problem to them is like talking to a wall, whah!! As for cell service and customer service, Verizon wins hands down… Plus with Verizon, you can change your calling plan and features ANY TIME for FREE and WITHOUT getting into a new contract, and they will even backdate calling plans AND credit the prior bill if you go to a new plan and have billed overages… Lets see ATT do THAT Plus their etf fees are variable, and get lower each month that you have service… Also their insurance will replace your phone for any reason- including physical and water damage… who else does that???
By the way — Verizon is coming out with the Blackberry Storm onwhich will blow away other phones… it is a 3g touch screen phone with a 3. My 2 cents—coverage with Verizon has been outstanding; customer service totally sucks. Turned out after 5 days they decided to reboot my global option and it began working. Store service—never plan on less than 45 minutes. Put it on speaker and read a novel. Stay away from verizon. They are so greety and they prey on customers.
The days where it was worth it to go to one provider over another is gone. Sprint is losing customers anyway. I wanted to upgrade my phone with Verizon and extend my contract.
I choose there HTC touch pro, i was told by rep. I was baffle by that. I my self being a programmer and Engineer. Offcourse Verizon cant do that how else they will make people cough up money for things they dont need.
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The HTC have wi-fi; so i should be able to use my wireless router or hot spot. But according to Verizon, they cant let me have the phone without the data plan. To me that just another way to extortion. And i used to be a loyal customer of Verizon for over 8 years. I recently cleared up some credit issues to get my credit back in working order and went shopping for some phone plans. Followed by the phrase: Later I went 2 blocks from my house walked into Verizon and was approved with ZERO down per line a family plan, three new phones and the rebate papers filled out and even stuffed in envelopes ready for a stamp….
I had GREAT service in Fargo when we got in but then drove 20 miles out toward the country and had no service what so ever for a month. Then back in Hawaii I had great service until just recently.
They said it was my sim card so I bought a new one, nothing changed. They said it was my phone so I got a new one, nothing changed. They have no more suggestions but still want me to pay the cancellation fee. Go to Europe, still got service. Go anywhere outside the us…still got service. Yes i know about GSM Vodafone. Anyways, about 3G standard.
I will say coverage is BAD. HOWEVER, i do enjoy using the internet and getting EMAILS while talking to my BOSS at the same time. Yup, thanks to HSDPA you should like it which is faster than CDMA and is capable of being 2 times fasteri can hardcore multi-task. But hey, its my opinion and i travel for work a lot…and i mean A LOT. Customer service is OK, although the only time i had to deal with them is to add stuff to my plan.
I feel the same way you do. ATT customer service is horrible, your always on hold for simple questions. Verizon has a wonderful team and has excellent customer service. I switch from ATT to Verizon. I am a Verizon customer for the past 4 years in Arizona ; was with sprint before. Pros; — Works well in most places i have been and at work; many people have similar experiences. They have put in RAM versus RAM of sprint.
They also disable you tube player and fm radio. I understand Steve Jobs first took iphone to Verizon. People should change and check out the networks every so often. Dont be tied down mentally to your contract. Explore if the early termination fee is a lot cheaper than sticking with a nickle-and-dime plan you have. I wish in this country people should be allowed to buy the phones they want and go to the network they want just like in Europe and Asia.
Later that month, a judge in Alameda County, Calif. Sprint is appealing the decision. But the company has joined the three other major wireless operators in the U. ATT are so so so much better! I have had both ATT and Verizon.
I ahve also had Alltel…I travel all throughout the US…the coverage quality is better for ATT in most areas, Verizon is better in a few areas mostly in the northeast. As far as customer service, I have had much better luck with ATT. My suggestion is that the two are so similar that I wold figure out which phone I wanted most and go with the provider that carried the phone I wanted.
BTW, you could throw Alltel in the mix as well, there is not enough difference between any of them to make a difference…just do NOT get Sprint…they are horrible. I used to have verizon and I could not get any signal where I lived. Another thing that was mentioned is the PDA service. There is a simple code we can add to your account that will block your phone from recieving data signals, so if you dont want data you dont have to have it. Customer service is much better too imo.
I had absolutely no reception in my house unless I went inside a closet or near a fireplace, and even then, calls would get dropped. Many of my friends were experiencing the same problems with then Cingular. We all switched to Verizon. I have been with Verizon since I am not saying I am a loyal customer. I had to change my number several times or switch phones, and I never had any hassles…they were very friendly with me. The service with Verizon is good everywhere I go.
Phone making companies like Motorola, LG, and Sprint are also to blame for how they make the phone and the antennas. However, I have noticed lately in this year that the reception where I live has been going up and down….
I have missed so many phone calls while sitting next to the phone! I called Verizon about it and they checked out my area, but told me that the towers are good where I live.
It could be the electrical wires and sattellite we have installed as well that can cause interference with my reception…. In the last couple of years, they have started to get some nice phones. But in the last couple of years, well, sincethey started adding in their own Verizon UI interface, which is boring….
I asked Verizon why did they make the Verizon UI Interface the same on every phone model, and their response was…so it would be easier for the tech people to assist customers if they had problems with their phones. Well, how about getting the Tech people to learn all the features of all the new phones. There are tech people who know features of every single computer no matter who built it. Before this, all the phones had their own built in features, that made it all the worth while to get a new phone, and test out those new features that were never in our previous phones, and were not close to being similar.
And I do hate that Verizon cripples phones…. Verizon is barely coming out with GSM and CDMA phones together, calling them global phones. Also, in regards to Verizon, the contract does not extend if you change it…I have done it myself and have not extended the contract…. So therefore, Verizon does not make their customers pay more unless customers buy all those extra features.
Needless to say, Sprint is at the bottom in any city. I have t-mobile and where i live its horrible. Looking into family plan with 4 phones and minutes. The add a line costs are identical. Both companies have very good voice service with others being better in areas where the opposite is not as strong.
Customer service will always vary between companies; it depends on the customer, what there situation was, etc. Anyways, I have had Verizon for about four years now and could not be happier with the service. Verizon works in areas that I Didnt have coverage before. The plans are very comparable but the customer service and coverage is what makes the service outstanding. I have had one issue with my text messaging plan and when I called in they made the experience easy by backdating my texting plan to cover the overage.
Verizon does offer phones with sim cards, like my blackberry storm for instance and I can use features like backup assistant for my families phones fo FREE! I was a Verizon customer for 10 years. I kept having dropped call problems in my house, might have been my phone, I am not sure.
I switched to Cingular and was extremely happy. The phones worked great. If all things were equal, and all of my friends were on att, I think I would be 10x happier. Verizon service is kinder, and more helpful. But being honest, I only care about the quality of service not the people.
I have a bb storm now, im on my 3rd device defects. I think alot of people hit it on the head. If your going to bad mouth verizon look into all their products, features and customer service a little bit more. We previously had verizon for years, he switched carriers because it was cheaper at the time. Anyway I have noticed the diference between the service between the two. There are a lot of places in San Diego that I had service when I had a verizon phone that I dont get now with ATT.
Customer service is going to somewhat suck no matter which one you go with. EXCELLENT feature if you travel a lot. Try doing that with Verizon! Kind of a no brainer on which one to choose. Oh ya and also, I live in San Jose, California and get EXCELLENT service. Nothing bad to say about BlackBerrys, I love them. I am happy with them but, the phones they offer are propietary and very controlled by Verizon.
Meaning many features the phone manufacturer may advertise on a certain phone may not be unlocked or available through Verizon. I had an LG phone with an MP3 player in it that never played 1 song in 2 years since I would have had to purchase the songs from Verizon.
Also Verizon does not and never has offered SIMM cards. Good for anti-theft, bad for trading or trying other phones. It goes by quick and you get new customer deals that loyal customers get screwed out of! I have been happy with my service up until recently.
In my experience, Verizon has great customer service. I did have 1 billing problem, and it was when I called over the phone. They took off my texting when I went on vacation instead of adding it like I wanted.
I believe that problem happened because I was talking to someone who probably lived in India or something. That was the only bill that was excessive, and as soon as I went into a store, it was taken care of immediately. I have never had a problem like that after that, and always made sure to go in to a store. Come on people do your homework. Research the plans and the extras, costs of phones, insurance, internet etc.
Walk in there and say this is what I want. That is what I did and I got the phone I wanted and the plan I wanted. The voyager came out and I wanted to switch. They let me switch even though it was after the 30 day policy — no questions asked. I dropped one of my phones before that and it short circuited, I had insurance on the phone, and they replaced it no questions. For the first time sincefor the past 2 months, I have come close or gone over my minutes.
I also was told I had to buy an extended battery for my phone. They acted so surprised at how often I use my phone. My thought is — you create these phones to be used like ipods with music players, can go on the web, and even watch tv. I think that is a little ridiculous. But if I switch, then I may have the same problem with those who I do talk to with Verizon. For how much I have promoted Verizon in the past they should be paying me!
I was with Qwest and they switched to Verizon recently. But I am tempted by the touch feature and user-friendly aspect of the IPhone. I have about another week before I need to make my final decision.
Bottom line, which gives best service and plans and which phone is best? I live in Oregon where both services give great coverage. We were willing to extend my contract and pay for the phone, yet the highly trained personnel of three different stores could not get it right. Every single one of them had a different angle of understanding. For one employee extending my contract meant giving my wife a new contract and transferring her number of my contract to her new one.
In this process my phone microchip got shut of for several hours killing the rest of my work day. We came back Monday to a totally different explanation and deal.
Attempted calling customer service, there we met another unwilling able attitude. My way or the highway attitude ran us of. We have decided to move everything to Verizon.
And it was a total mess just the first week after I left here to go to work in St Lucia Island. After a month with out phone In may way back I found a funny Bill showing calls from places that I never when specially when my service was down and no call made.
They forced me to pay half of the call to be able to use the service POOR Management After a while a make a trip again and this time I make arrangement to make payments the day 5 of the month, and the telephone was interrupt the day 4 and after some discussion of my agreement which I did keep to pay by the 5 they reconnect the phone again. I make the payment as per my agreement. Therefore, I am not too worried about not having coverage in the majority of areas I go to with either provider.
Get you head outta your rectum before you lose me…. Their customer service has improved greatly over the years, and their rollover minute deal is a huge draw for new customers. I mean everybody will have thier differences about customer service expr.
Well to wrap it up, ATT tries it best, verizon is our biggest competition. Rivals if you must. Let the best man win. I guess you just have to test the 2 companies out and see which one works for you, what will you be using the phone for? I guess thats why theres more than 2 cell phone companies eh? So you have more choices depending on your life-style? For me, att hands down! As soon as they touched Cingular every thing went south.
The best data phone out there seems to be the iphone so, in order to give ATT a fair chance, I decided to try the GOPHONE and test out the service voice only obviously myself. I was on the phone with 3 different reps in a span of 45 mins and the issue was finally resolved.
So far, not a pleasant experience. I must say that VZW does have very good customer service. Phone should arrive in a few days they couldnt expedite the order so I am looking forward to testing out the new service.
Hey thanks all I am trying the Storm. ALL new devices have bugs period. So my advice is dont wait for a new phone to come out as waiting ano extra year will make that new phone better Iphone is a great example I am asking for advice: I like the Storm but had an LG dinosaur for years Verizon Personally, I have a medical issue with pressing with fingertips, so I like the Storm but the pressing may hurt over time BTW — even Verizon employees prefer the speed of the BB Curve For me, I may need a true touch screen no pressing ANY Advice?
Verizon debate is based on location? Thanks all the comments were helpful! Any advice for a touch screen with some email would be appreciated. WHY do you ask?
The Japaneese they MADE the concept of the mobile phone is making 4G tech? So for you data surfing freaks… ATT WILL BEAT ANY OTHER NETWORK hands down. SIM CARDS PEOPLE, switch in and out of multiple phones BY YOURSELF. You dont have to go into the store to switch out… do it yourself in seconds! All of Europe and Asia have GSM, USA is so behind in the world of TECH. Iphone and Non-Iphone alike. All the carriers mirror eachothers prices, atts customer service is great, Ive never had a problem, and they are JUST BETTER.
That is simply not true. CDMA can actually handle more data, faster, and more calls than GSM. In emerging markets like India, China, and Indonesia, they are putting up new CDMA networks precisely because CDMA is superior for broadband data transmission and that is where the money in wireless is.
GSM took off because the EU stipulated that it would be the only standard there. That is a big market and it gave GSM an edge, but that does not mean it is better. VZW has 3G in my little PA hometown of 10, people. And they cost exactly the same. Also, you will discover that VZW no longer disables Bluetooth for things like file transfer in their new phones.
They also will provide customers with good credit free loaners up to 30 days for trips to Europe you have to pay the roaming airtime, of course and their CDMA phones work in CHina, Japan, India, Canada, Korea, Mexico, the Caribbean, and several countries in S. But best of all VZW WORKS HERE in the USA, all over, loud and clear.
Finally, any new VZW phone with 3G which means nearly all of them can be used as a high-speed modem. VZW is a communication company, not just a mobile phone company: I have been debating over ATT vs. VZW for quite some time. As a former owner of a multi-carrier cell-phone store, I can say that VZW has been superior vs. I changed from Sprint, which I was neither happy nor dissatisfied with, to VZW about 3 years ago when VZW launched their high-speed wireless network.
I bought the Treow and have since upgraded to the wx — due to me breaking my w. Customer service has been excellent. I have since constantly struggled with getting the next BETTER thing.
The blackberry Bold at ATT seems great…but then I went to an ATT store and found out that their broadband is still only getting K downloads and K uploads. As a frequent user of the wireless internet feature, that is not good enough for me. I tether my laptop to my Treo and surf and work from almost anywhere nationwide. The speed and coverage hase been perfectly acceptable. My ONLY complaints are: The Treo is just not that great of a phone.
I have been in a car with my Father, who also has VZW but on a flip-phone, and he will have full bars and I have 1 or none. So I know the coverage is good, it just sometimes sucks because of the TREO BUT, I have yet to find a phone or carrier that is better than what I have. I use the camera, the memory expansion with a 4GB card as my MP3 player, I synch with MS Exchange, I love the keyboard and constantly surf from the phone as well as tether to my laptop nationwide.
WHAT phone and carrier is better??? I Have been with Verizon for over 7 yrs now when the nights and weekends came out. I had promblems with my bill the first six months but they always took the extra off my bill finally gave me the weekends for free till my contract was up.
I Have had sprint,alltel and US cellular mostly had 1 of them at the same time as verizon for work phone so could compare them at the same time as I drive truck from Nth-Sth from PA to CO area in the midwest.
I compare plans a couple times a yr on all the networks and they all have there ups and downs for what they offer the one that nickel and dimes u is Us cellular for everthing u want. AS far as ATT goes up till the last yr and its still very spotty in where u stand at in my area u have no service here. Disslikes with verizon till now. They never went back to 7pm for nights and all the rest did. I change my plan all the time. Its very easy to go in online and see where u are at. One other thing with verizon— never pay for insurance on phone.
Say if u break the screen u just go back in and for 50 bucks get the same phone and go on. I have Verizon… They have TERRIBLE customer service after you sign up.
PLUS, they add stuff to your bill for ALOT of money. EVEN WITH CANADA SERVICE PLAN!!!! The phones from verizon are too pricey, and there not even good phones.
There ugly and bulky. And in the same breath kind of could not believe what i was hearing. The biggest users of ATT was the people who want the Iphone. Houses for sale in stockholm wi A PSP make money doing surveys legit you want to goof with a handheld dbs online equity trading of bells and whistles.
CDMA is the newer technology based on the licensing from Qualcomm. GSM is the first tech for cell phones. The new 3G from ATT might be better since Verizon has had 3G for years ev-do.
With that said i have had Nextel, Sprint, Tmobile. None compare with the coverage of Verizon. Bars dont mean alot with CDMA as they money management stock trading .pdf with GSM.
You can have zero bars and still make a call with CDMA. On the other hand the dropped calls with GSM usually occur with full bars. So to be fair it is absolutley what you are after, a signal when u need it or a fancy touch screen phone thats vogue that work from home data entry part time jobs in bangalore spend alot of time with redialing.
I love the service, and the customer service? My mistake however, was making the switch to a blackberry storm? If anyone is debating on whether or not to get it? I waited for it, and made fun of my husband who lost service on the iPhone don? This week alone it has shut down on me at least 5 times. And it takes at least 10 minutes to restart. My only issue with Verizon is that they don? However, all I asked for was a downgrade to the curve.
They argue that I? I told them I would even return the rebate which is now a debit card? Not even the slightest chance, even though the curve is way cheaper than the storm. If you value service over the phones and don? If you want to have a great phone with dropped calls here and there I counted 19 times since my husband got the phone back in September of 08, and that?
Deposits have to be payed for in the store. They are not billed just like any other company. They both have great coverage. To the idiots who complained about the dropped calls with I-Phones. You should be smart enough to know whenever something new comes out, its going to have its bugs. I Currently have Verizon for my personal use and Nextel for my Business use, I need a phone with a loud speaker and tried the Verizon V,after 2 days of use i returned the V due to the poor speaker this phone has,I then tried a couple of other Verizon phones and they all have poor speakers.
I use the nextel I for work and the speaker in this phone is awesome. I recommend Nextel providing you get the coverage needed. That organization has helped me cancel Explain why stock buybacks are similar to dividends from the companys viewpoint without paying, get free internet because of cut-outs, etc. I wrote above about switching — I tried the Storm which isnt bad for a phone that just came out — no wifi, its a tank and the browser is embarassing compared to iphone — Has no person Ive researched this stuff a fair amount ever thought of using a simple phone for verizon and also the iphone.
I guess its crazy — But trust me: Again the only people who say anything good about ATT is the Iphone people who play with the damn thing without talking with it.
Did not hear any response from the GSM camp!! If you want to get sp500 forexpros new phone with Verizon call and bitch like a woman!!
Like i said buy a Sony PSP for finger excersizes or buy a Verizon phone and make a call!!! If it works then it works. Can you make a call or just palm the damn thing. That means the GSM old ass tech. Other than the 3g. All of you still using GSM are still there because you have a much bigger database. Does not mean it it is better. Guess the rest of the world should wake up to newer tech.
To the person that thinks GSM is OLD tech, do your research… the tech goes from oldest to newest: The BASE network is still VZW, Sprint: Stop telling people that GSM is old tech, you honestly dont know. Take it from someone that has been employed in the wirless industry for the past 10 years. Do your research before coming to the big boy table. Like many, struggled with dropped calls, a LOT, up until about 2 years ago. Then that issue seemed to get better. Had 2 phones on family share plan.
Great plan, great price! Liked it for texting. Returned the DUO for the Tilt the day they hit the shelf. Found texting to be much better than in the past, on my older Samsungso was texting a LOT. Still not a bad deal, so I switched to the unlimited data plan, just in case I got crazy with surfing the net or something. Funny thing…the very next month, after I dropped my unlimited data plan, I bpi stock market news TWO days with HUGE data charges on my bill.
I was aghast to say the least! I was, and still am livid! This all occurred on my Sept 08 bill. That would be my best insurance against it. I wanted, and still want, those charges dropped. And NO one else uses my phone! Anyway, I agreed, the tech agreed to waive the charges and we went our seperate ways. Or so I thought. They told me they would NOT waive those charges. I called them again, asked them to even look back at my past billings, they could see that I was never in the habit of downloading or using that much internet data transfers.
Verizon has been great! Also got 2 new phones. An LG Voyager for me and an LG ENV2 for the daughter. Verizon has been excellent to deal with. Like many here, I was a very loyal customer for many many years. Too bad so sad.
Well just left Verizon after about 5 years of the same ole crap. I work cp money maker 3.2 download free Sears in the electronics.
I get coverage wherever. I never once had a problem with my verizon phone when I had it. As for the customer service, I work off of commission. It is not always about what you pocket.
Grant it with some people it is. So before all you guys clustering stock market data downing one network, read reviews and start studying about them.
And the plans are also the same. I have compared most of the plans on both networks and they come out to the same prices. It is because you start using features that you do not have and you get charged for them. So think about what you do instead of getting all mad about the price of the bill.
Pay more attention to what you are doing. Verizons 3g coverage overall is better. Their service is better. And their plans cost less. The unlimited text costs 10 dollars less for verizon a month. They also have a wider variety of phones.
At this point the plans are almost exactly alike, features and prices all considered. Also, you have to new digital forex forum in mind that each phone manufacturer has different reception quality: And bombarding calls after swith to a new number obviously they didnt check to see if it was bad number to recycle.
The battle is unending between the end but it comes down to that some people have better experences then others. I had Verizon for almost 10 years and had absolutely NO problems with them, my stock market activision blizzard or customer service.
They are the most uneducated in the industry!! Sounds like what Prince did. Cricket is on the Better Cdma tech!!! Probably using Verizon towers and now Alltel towers as well. Better building penetration and with soft handoff instead of the call dropping hard handoff. Possibly even using Sprint network as well dont know but cricket is so new that forex vs sports betting cant imaging them building towers that quick.
Verizon has the best cell phone coverage in the country it is not even close. I ordered a new ring tone for my phone. I called them and they said there were charges for accessing the ringer online catalog, for browsing, and success trading binary options two-way setup that I chose. I had to wheel and deal with them to get the price down to where it should be. Serveice has been terrible and it is just upsetting.
More bars in more places. Then they solve my problem quickly. THE RECEPTION IS GREAT ALWAYS HAVE GOOD RECEPTION EVER WHERE I GO. VERIZON SUCKS THE HAVE CRAPY DEVICES AND THERE RECEPTION STINKS. I have fine enough coverage just about everywhere I go pretty much large cities and only minor inconveniences. Always fixed orderly and on time with no hassle. You really need to check out how well the service works in your area. Remember, the number one thing your phone should do is make and receive phone calls where you can actually hear the person on the other side.
Everything else is gravy. The people in their service centers are pleasant and well-informed. No attempt to use the technology they sold me! They just shut off all our phones! That was the last straw. I called Verizon and reactivated earn money by sending emails without investment them.
I am so happy to be back with Verizon where hardware, operational logic and service all are directed to treating the customer like someone they want to keep. They are an ugly, ugly company. You have to scratch your head and wonder about the writer when reading this article. Armchair QBing the staffing problem is easier best broker forex factory fixing it. Was that really a level playing field?
I have recently had horrible customer service experiences at Verizon every time I go in to there stores, different locations, different days, etc. They both think and do business like a monopoly think Seinfield Soup Nazi service I wish I could do without a cell phone, until then I will try to minimize any contact with customer service and switch when I feel I have to. Verizons phones are EXATALY THE SAME each operation system is identical weather it be samsung or sony or lg how is that possible???
Verizon guts the phones and makes them cookie cutterso the answer to the question whos phones are cooler. ATT clear winner because each one is different and nokia phones have a reprogramable open ended operating system called symbian does verizon?? ATT is a GSM company all digital can you use a verizon phone in germany or real options theory and international strategy without doing anything???
Take it from someone that has all the providers. VERIZON IS THE BEST WITHOUT ANY QUESTION!! It is the only provider that you can go into a store and get your phone looked at by a tech, talk to a customer service rep, and purchase a phone. Verizon offers the largest employee discounts and has the best coverage of any provider.
As for ATT the customer service is horrible and if you have an issue with the phone you have to call and they try to troubleshoot the phone over the phone. Then IF they deem the phone is having issues then they send you out a phone. At verizon you can walk into the store and get a phone right there no waiting. As for the SIM card issue…Verizon is coming out with a newer better than 3G network. That does provide a sim card with the phone. There is no getting over that VERIZON IS BY FAR THE BEST!
I went cell phone shopping today and decided to look into a new service provider. I stopped by ATT first because all my friends have ATT and said it was pretty good. I walked in and it was like pulling teeth to get help. The manager and security guard had to finally yell at one of the employees to help me…I was NOT 29 gallon freshwater stocking options. Then, I went to Verizon…and this was a TOTALLY different story!
They did not jump on me like car salesmen but, even though they had MANY customers waiting I got noticed after a few seconds and was asked to sign in and told someone would be with me shortly. The manager kept coming by to check on me and kept asking if I was ok, needed help or anything. The salesman that ended up helping me was FANTASTIC! I knew which phone I wanted because I had already looked at their LARGE selection online and picked it out. He helped me and made the process easy and painless…needless to say I chose Verizon!
I have been with a few other companies since the wireless phone made its debut explain why stock buybacks are similar to dividends from the companys viewpoint will never leave Verizon.
Sounds like the people who have owned all services prefer Verizon!!! No contest on coverage, customer service even though as all big companies you do have to listen to the damn computer for awhileand phones. Cdma is the better tech than old school GSM. Sprint is also CDMA but with far fewer towers since they run on pcs mghz. Remember Verizon just purchased Alltel. Means more towers on the already best network!!!
I just recently switched from ATT to Verizon…. I bought my phone last December. It is really frustrating to talk to them too. You have to make sure you keep contacting them about the rebate otherwise they conveniently forget! I never had that kind of trouble with Verizon!!! I bought my new phone over the phone. They sent it to me fast but the rebate was not included.
They ended up telling me that I threw it out myself without noticing the form. After contacting them, they figured out, it was never put it and they promised again to process is…. Get a smartphone and you can do whatever you want free apps, etc.
They refunded me the entire thing and even compensated me for the problem. I was one day late on a payment and they turned off my cell my only phone. I switched to VZW and have no problems. Oh and fyi, verizon is mostly owned by saudi arabia.
All VZW customer service reps are in the u. Please do not get it twisted. Friends and Family beats everything. I have been a Verizon customer for a number of years, and aside from them having the most expensive service, I really did not notice anything outstanding. I live in the northeast NY metropolitan area and for all the years and through all the different phones that I had with Verizon, my phone reception was always intermittent at work middle of Manhattan, no less and home.
Stock market neural network matlab am very happy with my phone and reception now. Currently the have the best selection on quality phones. A cell phone is something I depend on in a daily basis so I want to get great quality. Their customer service is always friendly and willing to do whats in their power to help me out financially.
I had Verizon Wireless for the past 4 months and I recently dropped out because I was able to get out of my business finance stock market quotes news sensex for free. I switched due to lack of service in my home.
I know get full service in my home which I never had with any other providers that I have tried in the past Verizon, Sprint, T-Mobile Another thing that bugged me with Verizon was the fact that they locked everything charlestown square opening hours christmas 2016 there phones.
I had a blackberry and they locked simple things like GPS!!! I really think you just need to test out and see what works best for you at your home. Well I am about to have an interview with verizon. I checked out this site for some intel. I was suprised by the comments that seem to lean towards Verizon as the better of the two big dogs. I see verizon as a Safeway and maybe Att as a Wal-Mart.
Especially in regards to surplus fashion stock buyers service.
Prices are a toss up and coverage goes to Verizon by a long shot. Now for many of these folks that commented, they were held to att mainly due to the Iphone. And that sounds like that might be changing here soon as Verizon might aquire Iphones as well. From the looks of this site I would say that from these two giants, Verizon has beat Att by a fairly decent margin. It has gone to the score cards and verizon has one 2 to 1 for this battle. There will be more battles ahead and it will be interesting to see what companies just get it with this new economy.
Their coverage and customer service have been improved a lot in past 5 years in my area NJ. I want a family plan with unlimited data and messaging features. It turns out that verizon stock broker regulations sebi 10 dollars more per month as compared to ATT.
However, the price are same from both carriers if you want a family plan with only unlimited messaging feature. But having a phone with SIM card is indeed convenient when you want to use SIM on conversion of fixed assets into stock in trade phone. Verizon offer 65 up plan for seniors. This 65 up plan is more expensive than the cheapest family plan from ATT.
Personally i think ATT is better off for people who travels a lot and for those who love iphones. If ATT has the phone i want, i will not consider switching to verizon for sure.
Ok all kidding aside — I live in bethlehem, pa and commute mostly into NJ morris plains etc. So I take rt 78 corridor. What is the coverage castle towers australia day hours on that route there for ATT.
Coverage on Vz is great but am I so love the new iphone 3g s. I have ATT but i miss Verizon, especially now that Verizon has better deals. If you are an iPhone lover, then stay how to earn money from android application ATT. But for the rest of the people that need it to call, check email once in a while and text, Verizon is a better deal.
As for the coverage, I had better coverage with Verizon than ATT but i think it all depends where you live and what kind of phone you carry.
Customer service has been good with me for both companies. If you plan to do any traveling by car or otherwise spend time outside of major cities, check the coverage areas.
Verizon covers much more of the country according to the maps. Customer service is always nice, they listen, say that they are sorry we are having trouble and nothing is ever better. When we are on the road it is not uncommon to not be able to get on line or make futures trader cv example call going N on the interstate but coming back S we can do both, What kind of sense does that make.
Many people in Oklahoma City just think it is normal to have dropped calls in the metro area so put up with it. Just because the coverage map shows the service is good here we get no help. Our computer wireless is also terrible!! We had no problems with Verizon customer service but only had to call them times in 5 years. Our daughter here has trouble with calls, too. LIKE NOT SO LONG AGO I WAS USING MY BROTHERS VERIZON FONE AND EVERYTIME I TRIED CALLING MY MOM OR DAD I WOULD ALWAYS GET DROPPED CALLS.
VERIZON PROBABLY CHARGES YOU WHENEVER YOU FLIP OR SLIDE YOUR FONE OPEN. AND THE CUSTOMER SERVICE IS GREAT! FOR ALL YOU PEOPLE WHO ARE STUCK OR CONFUSED ON WHICH PHONE COMPANY TO GO WITH. IT WILL BE LIKE YOUR SMARTEST DECISION EVER. WHY WOULD YOU HAVE A COOL PHONE AND NOT BE ABLE TO CALL OR SEND SOMEONE A TXT BECAUSE YOU HAVE A SHITTY NETWORK! AND WHO ARE YOU TRYING TO IMPRESS?! I think that with so many of the complaints I see here are really people that are just confused, especially around billing.
From experience I can tell you that some people are just really stupid and just never under their bill or usage. If you call them — they are incredibly helpful. I have minutes for 4 family members and we never use them up. Just switched to VZ 3 days ago and the store managet told me that they infact do work on comission. There forex vs sports betting come on a preloaded card???
I paid in cash I expect cash back! It took 4 trips to the VZ to get our phones because each time the needed more paperwork for our business acct. I am seriously thinking that we made a mistake leaving ATT. It was less 1996 shutdown stock market ATT and more about HATING Hawk!
Att said it would take at least 6 weeks to move form Hawk to just ATT and that is if we stayed on top of Hawk about the transfer!
Never again will I go with a secondary provider! Would love the Iphone just because it would be one gadget instead of carrying phone and ipod not to mention day planner. When they did the data transfer it was useless! I traveled throughout the US and was happy most of the how to make money on flyff gold. I switched to Verizon.
Like the service BUT I could not get good service where I lived. I moved and service was better. I moved again and now I cannot 3 year euro swap rate bloomberg any service in my house.
They said they would send a truck out and call me within fx trend line trading days. I called after a week. Major areas I travel now are Chicago, NYC, Milwaukee, Denver, San Diego, Boise Los Angeles, San Francisco and Nashville area.
I am a PC user and several apps I use are Windows based. However, iphone does have a lot of apps I would stock market news brocade use, and ease of navigation is a plus. I hate learning new phones. This way I can be sure to have good coverage for where I travel. Verizon and Att are in all reality the same as coverage wise…. If you go to websites like phonescoop and look at verizon phones compared to att phones, verizon can not compare.
The specs on att phones are much greater quality then verizons, aslo att has a much faster 3g network then verizon, so if youu are looking for speed choose att, and did i mention they have alot more smartphones to choose from as well, Iphone. But verizon is way overrated. I live in the central AR. I got the blackberry storm when i switched to verizon. But the phone service is PATHETIC at least in the central AR. Their useless if they wont work right with the service. I guess it just depends on where you live and what your coverage map looks like compared to others.
Check the coverage map BEFORE you switch to another carrier. Cmc stock market floor support is poorly trained with addition to unattainable goals. I know service varies state to state. Verizon wireless works where I need it to work ,even in the back roads.
Great service, great signal! We recently had family members switch to verizon. Just been a few days, no complaints yet. Time will tell, I guess. ATT has nothing like this, much to my chagrin. I really wanted to go with ATT, but this makes it hard to justify, even if I prefer their phones BB Bold, etc.
And only Verizon and very few other carriers in USA using CDMA? Rest of the world using GSM. Anz online trading australia in the stone age. BY THE WAY-DID I MENTIONED THAT VERIZON IS SUCKKKK!!! Ok-now you do the math loooool. They have no right to be cocky and rude when I am their customer willing to pay extra for a phone, they know that they are the only ones who carry the phones and so they are tooo cocky about it.
VERIZON is much BETTER especially with their customer service. I went australian employee stock options tax implications them of course. They were not rude at all and were very helpful. Are you kidding me? Overall, the prices are similar in plans. The only big difference is that with Verizon, once you start to add features such as navigation, your bill starts to go up and eventually you are paying more than with other carriers.
I also agree that stock market crash marc faber carrier that does not use the Sim card technology sucks. Wow some of the posters are really clueless. One poster mentions how prices and plans are similar and that person is correct. Nasdaq stock market rules then go on about how expensive Verizon gets when you start adding navigation and other options.
It ends up being the same price as Verizon? How did that happen? As for CDMA being old and outdated. Well its a proven fact that the Verizon network has more coverage in the U. Google is your friend.
And for those still being critical then good news! LTE the 4G network which uses a sim based phone is already launching in numerous U. Best gold farming spot wow 5.4 many more next year. On top of that, Verizon does offer WAY more 3G coverage and speeds. Less 3G and voice coverage.
More dropped voice and data calls. Well I hate how whenever there are two good cell phone companies, it turns into a fight about which one is better. But it also helps customers get the network that they would like. If you like your network, great! It just automatically sends u a text for FREE about how many minutes you have, how much your payment will be at the end of the month. You have to subscribe for some of them, but it is still nice to have.
Definetly not on coverage. In fact recent tests by various companies, people, and services have put Verizon 1 in consistent and faster download speeds. You obviously have no what profession makes the most money wow what you are talking about. Verizon just announced LTE is launching in Boston and Seattle this fall, and in over 30 markets early next year.
At NO TIME has Verizon ever stated what you said. When was the last time you could talk as many as 5 people on an Idividual Plan or 10 people on a Family Plan while calling another carrier or landline unlimited during the week and not at night without using your minutes? As for checking minutes, you can do that and more on Verizon Phones AND on their website.
Change plans and features, add up to 5 phone numbers and 5 text message numbers to be blocked for free, interact with others on the official Verizon forums, and so on. So move along fanboy. My uncle had altel until verizon bought them out and he is a truck driver and he hates verizon. He gets horrible service and when i talk to him on the road its miserable for both of us.
But, honestly i would say its more of a user error than the carriers fault. Its we as the customer get locked into these contracts without reading them or asking questions. They are there to give us what we want. We are repsonsible for asking questions. As far as customer service goes, most of the problems with them are because we as the customer do not listen completely either to how things work, warranty, ins.
So, next time when you go wireless service shopping, write down all the questions, ask, get names of reps, and really listen to what they say and once you do that…then see how your service with that carrier, including customer service, is then.
Recently I bought an iPhone from my local Apple store with a 2 year ATT plan. They have 10 times better coverage in my area than Sprint does which I had a contract with before. I guess the coverage thing depends on where you are. ATT gets my thumbs up. Am in a Pickle and wish I knew what to do but all I can say is everyone is telling me to go to verizon. I have been unemployed for 4 months and its getting worse out there. That phone was ok until it started recieving a lot of dropped calls.
I must admit though I dropped it plenty. Everyone on any plan probably are not honest with all the weigh ins when their devices stop working and they blame it oon the carrier. A phone on any plan rarely ever stops working unless caused by user error or been dropped on the floor or in water. But most carriers now dont even ask if you did either of those.
But what they wont do is give you a phone. All I can say is all corporate companies have their pros and cons and my decision today will be based on what I can afford instead of service when I feel verizon has the best 3g network period.
I believe all the carriers suffer from this and its unfortunate in the US that we pay people very low money to do a job like phone customer service. Jake Kimble from Bullish Bankers, recently wrote an informative article on the two companies.
AT&T vs Verizon - Compare Verizon & AT&T Wireless Service
Going forward though, VZ seems to be putting itself in a much better position than its competitor. The company continues to build out its FiOS fiber optic network. FiOS is a fiber-to-the-premises network FTTP supported by lightning fast fiber optics, which are considered to be a huge upgrade from the traditional coaxial cables currently in use, and should be the way of the future. This shortcut limits the speed of the data carried across the line.
Verizon continues to build this network out and is finding cheaper ways to do so as it goes. As bandwidth continues to grow and consumers increasingly demand higher quality data and video, VZ? Furthermore, VZ has also taken a forward-looking perspective on the wireless front, as it continues to develop its 4G network. This network will handle more wireless services and with better speed and quality than 3G.
I wish there were no cell phones at all. Where do I start? The quality of customer service from Verizon is contingent upon the attitude and enthusiasm of the staff. I had to return to a store times during 3 months to rectify the issues with my bill. One was a hidden fee. I was charged for using a game demo. How can you get charged for using a demo?
Store clerk told me I went into get it now so I was charged with data usage. My other issues were with the free VZ nav for a month. I was credited for the VZ nav,but owned up for using get it now since I dont have the data plan.
When it comes to phones,yea VZ has cooler looking phones. Touch screens are frustrating. I should have simply got a BB like my friend and he says he doesnt have any problems. I reside in the heart of Beverly Hills, California few blocks from Rodeo Dr. I am so frustrated that on my very important calls I use a satellite phone just like in the middle of the desert!
Is Verizon better or I might have to use the satellite phone again in the middle of BH? I havent had any dropped calls with Verizon. Only some static when talking to people on crappy networks like tmobile and nextel. Another great idea would be for people to trade in their old unwanted cell phones to receive a discount on purchasing a new one. It works with cars so why not with cell phones? They all just want to sell you cell phones that will eventually have problems whereas manipulating you into paying full price for a new phone.
If you dont want to do that the company still wins with a early termination fee if you cancel your service. I started with verizon about 14 years ago when they bought out Prime CO.
The best part about verizon is the back up assistant which allow automotic backup of your contacts. It only took 1 time for me to lose my phone with all of my contacts to realize that I am a verizon customer forever….
I have had both…. Didnt quite like either…So I went with Alltel…Well guess what…Now I am back with Verizon…SUX!! Both AT7T and Verizon are trying to mopolize the wireless business…So chose the lesser of the evil. And also I travel alot for work and service has been EXCELLENT!!!
It went on for almost a month and I was CHARGED for all the messages I sent but did not make it over to the person I sent it to!! The minutes just accumulate and are wasted. I am very sure that I am going to switch to Verizon but could people give me info on T-Mobile? Hey Paul, So how is it to live in the middle of snobtown? Oh, I forgot, you already told us! I am confused now. May be I should switch someday to Verizon.
No more Verizon Wireless for me. CDMA is totally avoidable. The phones do not work overseas, there are not portable to other networks. Get prepaid with GoPhone, TMobile or which ever operator offers GSM.
Get a Quadband phone which is unlocked and you can benefit from complete flexibility and freedom! But att has some good phones i guess??? I probably used a quarter of all the time I spent talking with people asking what they just said.
And I spent a LOT of time talking on my phone. I could not have an hour long conversation with a friend without the phone cutting out at least six times. Six was the lowest number of times of all for an hour. Then, after it cuts out which will happen, by the way, even when my phone went from one bar to threeit gives three VERY loud, high-pitched beeps. I figured I may go deaf from using this phone! I plan to order the LG enV Touch.
I can honestly say that I am sick of them altogether. My wife and I recently got the family plan to add her sister while staying with us in America. The plan is 80 bucks, 9. After all of their hidden fees and taxes and God knows what else, our bill should be about What was it last month? I got charged I used to have unlimited texting for a long time with no problems.
Verizon here I come! Quite the opposite here. Since switching to Verizon in Western PA, our family has had many missed calls going straight to voice mail without any missed call notification.
At best we have one bar at our home, no service in the garage or basement. His old GSM phone worked everywhere he traveled. I have had Verizon for 7 years and have had great service. There customer service is second to none. Just like Ford vs Chevy…everyone has there opinion. Verizon will beat anyother service nation wide hands down. I have never had a problem with my bill, plan, phone or service.
Yes I have heard complaints, but I think Verizon is awesome. There customer service is among the worst. I need my phone to be reliable, that is why I am staying with Verizon. To the poster two comments up- I also live in Western, PA Pittsburgh and I never have any problems at all.
My parents live in a valley, and when I go to visit them, I have perfect service there as well. My friend, who has Sprint, comes with me sometimes and her phone ALWAYS is either roaming or out of service in their house.
With Sprint, you can have a texting package for however much a month, depending on what you get. You have to pay for a media package date plan? Two seperate packages, meaning more money. With Verizon, text messaging plans cover texting, picture messaging AND video messaging. I have the unlimited texting plan and no internet. I have no use for the internet. I went on vacation to the Outter Banks North Carolina recently with a friend and the whole time, she had little or no service, but my Verizon always had service, full bars usually.
I could never figure out anything on her phone. She had me trying to figure out how to change certain settings on her phone and where her pictures were going when she saved them.
We found the pictures after a while, never did figure out the phone settings though. The cable guy came last May to install our cable and when he had to call his office, he pulled out his Nextel and walked around the room trying to get service. I laughed and offered my Verizon, which had perfect service. One more thing about Verizon.
If there is something wrong with your phone, they replace it on the spot in the store. My brother dropped his phone the enV 2 off the roof a few weeks ago. We went to the Verizon store and they gave him a free replacement on the spot for no charge.
Not only has Verizon always been fair and understanding with my family, but they are also incredible nice. We have been with Verizon sinceand I will never have another phone service, ever. So, this is where you make the big decision. If you want a crappy phone with crappy, if any, service, get Sprint or Nextel. And I still had two bars. The guys I was with, an AT T and Sprint had nothing. I can still do that with my T5 by hot syncing on my PC. Just a lame excuse to extort money off me.
I am extremely happy with my service. We are in a town approx. Neither can my friends with different phones. The phones are great! GSM gives you a huge amount of phones to chose from, especially if you purchase an unlocked phone. Their phones are stripped and loaded with what Verizon wants you to have. Everything else, you will pay extra. They are helpful, polite and the few small issues I had over the years were resolved on the spot.
Outer Banks in NC, that is simply not true. We just went there earlier this year and had a solid signal. I use my phone for business and depend on it. Choosing a wireless provider may involve factors such as availability, cost and personal preference. While I suppose the 3G speed could always be faster, it works fine with my iPhone 3GS. Do not go with T-Mobile. By far the worst service, coverage, and customer service I have ever had to deal with.
I finally gave up and went with T-Mobile BIG mistake! Plus verizon customer service sucks. I was dealt with quickly in both stores. The customer service has been excellent. Coverage has inproved here on the edge of the western us.
Ok the dumbest point is verizon on commission??? Verizon network is one of the best. Their customer service sucks. Then decided to switch to Verizon because they had a phone I liked. How bad could it be right? I never had so many dropped calls when I was with ATT. Decided to try T-Mobile. This was only marginally better.
Have been back with ATT for almost 4 years now, and something is going to have to go drastically wrong for me to leave.
Not to mention that Verizon charges out the wazoo for fewer-minute plans with NO ROLLOVER! Check it out, its all true! Try the one-on-one training class at the apple store, they will teach you the ins and outs of the phone, wow!
It really does come with great customer service, huh!?! Just make sure you pick up an apple care plan for extra first class service. S cause they might care. S but if you are a total DICK how do you expect us to be with you… Treat people good so you can be treated better. But if I had to choose which is better overall, att all the way! It sounds like someone is bitter about their job.
In all honesty as a cell user for many years I can say a lot of frustration over cell phone provider services is well deserved. You say that customers are easily replaceable? That is so wrong. The executives and other higher ups at the cell phone companies know this and this is why millions are spent each year to keep and get new customers. When there are so many choices for providers you make sure as a competing company you can stay in the game. If any one in this large spectrum is replaceable it is sales reps like you that come a dime a dozen.
Especially when the economy is so bad and and jobs are scarce. I have had so many problems with my phones with Verizon… Had to replace 1 phone 4 times and still didnt work so I had to get a different phone… I never have reception in my house but outside and almost anywhere else its great.
Honestly the only reason I am going back customer service sucks!!! Coming up in Verizon will be the only Wireless Carrier in the U.
S to start LTE 4G Network giving you even more speed! Your phones keep breaking? Stop getting a cheap phone!!!
Spend the extra dollar and get something that the Verizon Agents recommend or that has great reviews online. There is NO network in the U. S that compares to Verizon on coverage and reliability.
ATT is the better choice. The Iphone is the king of cell phones and Verizon had nothing to counter with, even Sprint attempted with the Palm Pre. Also having GSM Phones helps with a smoother transfer of devices where with Verizon it takes 10 minutes with Customer service. A couple more snarky remarks and I was out of there. Called ATT and received nothing but sincerity and helpfulness. Customer service IS a strong selling point…at least for me.
Do I get rude customers? Do I like them? However, I think a lot of folks here are justified in saying that a lot of times customer service sucks because the truth is that a lot of these jobs hire from the lowest rung in the employment chain.
I was laid off from my regular job, which is how I ended up a CSR, but surprisingly I like doing the work. I have been an ATT customer for many many years. In fact, I was a customer of Cingular, which ATT merged and before that Pactel Cellular which Cingular acquired. So, from that I can tell you I have experienced just about a lifetime of the ATT service. ATT has been a company that has great marketing but lousy signal strength and coverage.
For many years, nearly all major points of my life, work, home, routine travel routes, there was a weak signal. It was so frustrating and nothing I could do short of changing services.
Yet, every two years I resigned up. Maybe I love punishment, who knows. I am one of the hopeless romantics that think the relationship will change. I finally reached a point where I am ready to switch and my contract is up in December I am so excited to dump ATT.
There phones are junky, not all of course, but most. They seem to rarely have a good selection. The ATT stores are a total rip off, not to mention they seem to relish in tortcher customers by long lines, and rushed interaction, worst yet are the prices of the phones at ATT stores are percent higher than stores like Best Buy. Customer service is so so. For the most part, if a customer pays their bill, and the phone works, there is little need to interact with customer service from any company.
But when you have trouble or need a new phone is when things go bad quickly. I think that in this age, most cell companies use each others cell towers, I guess some areas are more ATT, or Verizon and in those places you get better service depending on who subscribe. Most of the pricing plans are the same with some minor differences. Clearly everyone has an argument as why one is better. I think the first company to offer a no contract service, and not the pay per use kind, but full service will be the winner.
I guess no one has seen this commercial lately? And 2 Verizon employe at the corporate stores DO NOT get commision the independant stores may or may not that is up to the store owner. After reading all your comments, I am still confused as to which provider to choose.
However, my goal is great coverage and it appears verizon has it. Visited both locations, and the Verizon rep was far more knowledgeable on the phones, plans, etc. He did not know of any discount plans available, but he would look into this and call me back. Five days later, I am still waiting on his phone call.
The customer service is horrible, i know. The situation is exactly reversed in my hometown. Verizon is a horrible company. BTW, you better back your contacts up manually, because their online service does not work as advertised. I say that after two weeks of trying to access my contact list through their service. For me that was the last straw.
I hope you have better luck. I am a former satisfied Alltel customer 12 yearsnow dissatisfied Verizon customer. Previously, I had service, data and phone, nationally and internationally on my Blackberry Literally, 2 weeks after the transition to Verizon, I woke up in the morning and ALL of my e-mails, texts, and call log disappeared! After hours of phone calls to tech support, and software downloads, I rebooted to NO BROWSER!
Nor did it replace those lost e-mails. This did not happen once…3x in ONE WEEK! Yeah, Verizon is big, but bigger is not always better…only leads to MORE problems.
I miss my Alltel! What about the new Motorola Droid phone on Verizon? Decisions, decisions… Anyone else here struggling with the same choice? What I heard so far is that T mobile has bad coverage in my area but I think even though Verizion cost a little more than ATT they sound like they are alot better they have a better map in most areas and actually have customer service. I like the BB Bold, but would really like a touchscreen. Never had Sprint, but know people who have.
The big difference is CDMA vs GSM. This means they function as many small companies under one name. Hence the problems with some customer service issues. Verizon is Bell Atlantic the 7th baby bellGTE and MCI. At the end of the day, you are still just 1 customer of millions, if not billions of customers world wide. I just have to say that what ever works for you in your particular area, is what you should go with.
All coverage areas are not the same. Most people have their own individual needs when it comes to phones, so for some iphones are not needed but for others, it is a useful tool. I heard that if you have an att phone verison has just purchased some of the towers and they wont let att customers us them with out purchasing their phone plan has any one else heard this? Who the crap charges money to give a discount. What I would like to say is: Michael is missing pertinent information. He is relying on old information.
Cingular was a wireless provider, owed predominately by SBC Communications. SBC bought the brand name fm ATT and restored the ATT Wireless brand name. Verizon Wireless — works wherever I need it to work. I have had both ATT and Verizon and both were fine. I currently have ATT now because I have the iphone and love it. I have also owned the Moto Razr V3xx and Moto Razr2 V9x which are known for their call quality, reception and signal strength.
My friend lives at the bottom of a hill in a part of the city that no carrier gives him more than 1 or 2 bars and the phone he always had the best reception and most bars was on his Moto Razr phones using ATT. His LG phone could never get any signal there. From reading all the reviews at http: My phone always works. When it comes to service from ATT I never had a problem with them. I get over minutes anytime a month for myself and I keep my rollover minutes.
I get unlimited minutes week nights 9pm to 6am free and unlimited weekends completely free. I currently have 4 phones that are all ATT and I can use all of them now by taking the SIM card out of one and putting it in another one of my phones. Most the complaints from people about carriers are most often from people living in rural areas in small towns. If you live in any major city in the U.
Like I said I live in a city of around 40, people about an hour and 15 minutes west of Boston and I do a lot of traveling in my car and I never had a dropped call so I wonder what the hell people are doing with their phones. So plug in your damn phones and stop expecting it to be some sort of military grade Navy Seal phone where you can beat the hell out of it in a war zone and expect it to function. I had sprint which was fine in NYC but much more spotty as soon as you get out of big towns or off the interstate in rural areas.
One day last week I realized that the 3g service was getting much faster up to 1. An article or two in the newspaper and suddenly everybody claims to have dropped calls. The point is before you get any cell service check out your home area and settle for the company you want to keep. One is not better than the other when it comes to signal strength for everyone, it has to deal with your individual location. There is nothing better than the Iphone and verzion knows it. Verizon will never make anything close to the Iphone.
Dam people its a figgen Apple, hello any own a apple computer much better than a pc. They are by far the biggest cellphone company.
FIRST of all, how are the prices the same for att and verizon????? ATT has the same prices as the other networks, better over some. Who is gonna pay for unlimited minutes, not including text or internet fee and not including the taxes. AND how can verizon talk crap about the iphone when they came out with the flop of all flops the Blackberry Storm. We all know that phone is and has been doing bad because after a couple months of release, it went on sale for like buy one get one free and now you can get two of those suckers for free.
CAUSE NO ONE WANTS THEM! They do greet me at the door to assist me. If someone has experience poor customer service, it is the fault of the employee NOT the carrier. ALL networks have some problem. The phone game is all about random picks. If you are LUCKY, then you will have a great, awesome phone with great awesome service. OMG you are so biasd. The ATT store I go to has a sign in sheet and a greeter, so you get helped in order. I have never had one of them help someone else in the middle of helping me.
Plans are about the same. Lets see from everything that I have read it seems like everyone has a strong disdain for something that has been a hearsay misconception. The long and short of it is all you need to do to get away from a pressured sales experience is walk in to a Best Buy and visit one of their Mobile Experts who here the complaints of every company all day everyday and they can give you an unbias opinion based on the coverage area you are in and they can take care of all your service needs, not to mention if your phone breaks under their plan there is no waiting or refurbished phone they get you a brand new phone on the spot and if possible transfer your contacts they made my life easier I recommend them to everyone I know.
That just doesnt make sense. Like the new Droid but like I said… I cant get one here. So in the end my friends. Do you want a phone with no sim card? Do you want better 3G coverage?
Do you want commission customer service? Different calling plan names? The list can go on and on. I really do despise Verizon! I have their wireless service with 2 basic phones and their FIOS HD and internet. It chokes me to even type that! Verizon customer service sucks ass!
However, it can use some improvements on 3G especailly in California. How cool is that? The iphone is the only thing keeping the customers they currently have.
I am a former employee of verizon and it was the worst job i ever had and probably the worst company i have worked for…aside from that im still a loyal vzw customer because of one thing only COVERAGE!!! I would love to have an iphone but i cant sacrafice coverage for hands down the best phone on the market…. So, we ended up getting another one. The new one cuts out about every 3rd call. Then, Vorizon will be the worst. How else would a phone suddenly drop if the sky is clear, and my phone and I are standing in the kitchen not moving?
What else do you need to know? Just read this article:. Plus I now have the handsdown best phone on the planet iPhone 3gs. Just my 2 cents. Also, Verizon will never get the Iphone because the Verizon network does not allow you to surf the internet while you are on the phone Verizon uses crummy CDMA technology. Apple would never offer the iphone on a network that does not allow web surfing while in the middle of a phone conversation…this is an absolute necessity for iphone users who have already been spoiled with this feature.
It will be interesting where the market goes once the LTE is launched in the near future. I had the Blackberry Storm first generation for nearly over a year and had to go in and get a different one 4 times because of defects. Each time I was able to leave the store and have everything that was on the old phone put back on the new one rather than having to send out my phone which was a pain in the ass with ATT. But I will say since I switched from the Storm to the Droid last month, I love the fact that I can MULTI-TASK including surf the web while on the phone with the exception of WiFi….
Well, that is true, but what happens when you are driving down a highway at 80 mph and your biggest customer calls and needs an immediate response that requires you to pull information off off the Internet?
Tell them you will call back? Well in my line of work, you may have just lost the customer, or at least frustrated them and made their day a little more stressful with the delay…which could have been easily avoided if you had am iPhone on a GSM network.
Since then, there have been a variety of problems associated with the smart phone. Many people reported problems downloading the software, receiving error messages when they attempted the update. There were also a few reported of problems with iTunes or time-out messages during updates. Scattered reports of iPhone OS 3. Also I recently just purchased the Blackbery Storm 2, and besides the fact that it has all the same apps but non are required it also is wifi capable, and has 3.
Another thing is that I read that comment about how Verizon workers get commisson for their sales, well I can tell you for a fact that this is just not true, authorized retailers are one of them that does not deal with commission! Verizon Lies like Hell with their TV Commercial about there are no Dead Spots.
Hell where I live there are more dead spots than live ones. Verizon should just close down their Wireless Service. As there are other people like myself that are just throwing their money away. I live in the intermountain west Utah s I can only speak for myself and my area.
I travel quite a bit 4 times a week. My territory is from North Dakota. I DO NOT get dropped calls or problems making the initial calls from Verizon. Man, i always wanted an att phone, and at last i got it. I have a GoPhone, and the money that I had left, which was about 10 dollars, was all gone.
It all went to those suckers. My 2 younger sisters had about 40 dollars each and the same thing happened to them. My dad who has a regular att phone got charged about 40 dollars im not sure because they disconnected his phone. He got into a fight with them about a week ago. After getting several supervisors they finally did take care of it.
AT T CUSTOMER SERVICE SUCKS! WE tried to get out of a contract with them, do to the fact that we have no service at our home, and they simple told us to bad! Verizon is very helpfull and as soon as our contract is up we are gone. The customer service is amazing. I can just walk through the door and they get to me 1 minute later. Personly I think Verizon is better. My friend has Sprint and that one sucked.